When will I receive my Dog Car Seat?
At Dog-Car Seats Customer Service, this is the most asked question. Folks who are planning trips with their pets, moving or just in a hurry want to know when to expect their dog car seats.

Please realize that when ordering Snoozer/O'Donnell Lookout line of dog car seats, ALL Snoozer/O'Donnell dog car seats are made to order for ALL their retail customers including Dog-Car Seats.com and other pet supply web sites. The manufacturer - located in Greenville, SC, just down the road from our offices - employs workers who take great pride in making a custom dog-car seat just for you.  This process takes between 3-4 business days for your car seat to be made, boxed and shipped. Allow additional transit time for your order to arrive once it has shipped. Note that manufacturing and delivery times will take longer during the holidays, so please allow longer lead times when ordering your dog car seat during the Winter and Summer holiday seasons.

But what if I need a dog-car seat in a rush?
We understand that there may be times when you need your car seat quickly for an upcoming trip or special occasion gift. Please call us at 800-881-3727 to check availability for other dog-car seat models that can possibly ship sooner.

Do we offer faster, expedited shipping?
If you are in a hurry and need your dog car seat fast give us a call we have set 2 day and 3 day prices we will be happy to quote you. Remember that the quick shipping cost is sometimes as much as the product and only available on limited car seat colors and models.

What are average shipping times for our products?
Lookout Car Seat Products - Ship via UPS in 3-4 business days.
Travel Ramps - Ship via UPS in 1-2 business days.
Car Seat Covers - Ship via UPS & DHL in 2-3 business days
Car Seat Harness - Ship via UPS in 1-2 business days.